Microsoft On Complexity
I must sound like the biggest fan of 37Signals’ philosophy, which stresses simplicity. I think you should do what works. There is no right way to do something and there are always trade-offs. Finding the right balance between trade-offs is a challenge when making any decision, especially when running a business.
What 37Signals has to say seems to make sense and works for me. Microsoft’s new leader Ray Ozzie seems to be a fan too, as evidenced by his views on complexity. The funny thing is that 37Signals wrote a foretelling blurb about this. I’m sure they’ll post a follow-up linking to Ozzie’s views and predicting the impending changes at Microsoft.